Terms of Service & Platform Rules

1. Scope, acceptance and your legal rights

These terms cover the GreatJob.ie website (greatjob.ie), including browsing, accounts, applications, Job Alerts, AI CV Writing, employer listings and paid advertising. References to “we” mean the operator of GreatJob.ie; “you” means the user or business using the relevant service.

When you expressly agree to these terms when submitting a listing or purchasing a service, they form part of that agreement. A person acting for a business must have authority to bind it. Employers and advertisers buying for business purposes are business customers; a jobseeker buying for personal purposes may be a consumer. Calling a service “B2B” does not remove a person's actual consumer rights.

Nothing here excludes mandatory Irish or EU rights, including consumer remedies, data-protection rights or the right to report wrongdoing or bring a lawful claim. Any exclusion, cap, indemnity or jurisdiction clause applies only where lawful and enforceable.

2. Our role: a job board, not an employment guarantee

GreatJob.ie provides a retail and hospitality job board and advertising directory. Employers post vacancies; careers-directory entries link to employers' careers portals and are not individual vacancies. We do not select, employ, place or manage workers, negotiate employment contracts or become a party to an employer's hiring arrangement.

Users remain responsible for their own hiring decisions and lawful conduct. A listing, advert, ranking, suggested role, safety check or company identifier is not an endorsement, background check or guarantee of legitimacy. Directory inclusion does not imply a commercial partnership. These descriptions do not override duties imposed on us by law or determine whether a licence is legally required.

3. Accounts and responsible use

• Provide accurate account and business details; do not impersonate another person, employer or recruiter. Protect your login and tell us promptly if you suspect unauthorised access.
• Do not use the service for harassment, threats, discrimination, defamation, fraud, stalking, unlawful surveillance or exploitation.
• Do not upload malicious files, attempt unauthorised access, harvest CVs or contact details, send unsolicited bulk messages, manipulate payments or evade safety controls, usage limits or account restrictions.
• Uploaded-file safety: when uploading a CV, job specification or other document, you warrant that it contains no viruses, trojans, worms, ransomware, logic bombs, malicious macros, embedded scripts or other harmful code. Check files with up-to-date security software before uploading; do not upload a file you know or suspect is unsafe.
• Downloading and opening files: internet file transfers carry security risks. Keep your device, document reader, antivirus and firewall protections up to date, scan downloaded files before opening them, and do not enable macros or active content from untrusted documents. A permitted file type or successful upload is not proof that a file is safe.
• Do not submit personal information you are not entitled to share. Only access another person's application data for a legitimate recruitment purpose.
• Users must have legal capacity to enter a purchase agreement. Employers must comply with young-person employment rules; the site must not be used to exploit children or vulnerable people.

If you suspect a file contains malware, stop opening or sharing it and report it promptly through our Contact page, identifying the relevant job or application. Do not attach or resend the suspected malicious file. We may restrict access to files or accounts while investigating a safety report.

4. Jobseeker safety, scams and trafficking

Recruitment fraud, theft, coercion, forced labour, trafficking and other criminal acts are prohibited. Third parties can misrepresent themselves despite safety checks. We cannot guarantee a job, workplace, interview, external website or off-platform interaction is safe; this does not excuse our own legal obligations.

• Never pay to apply, secure a job or obtain a placement through a listing. Requests for recruitment fees, gift cards, cryptocurrency, money transfers or use of your bank account are warning signs.
• Verify the employer independently, using contact details from its official website. Check the role, workplace, pay and written terms before travelling or accepting work.
• Do not send banking details, PPS numbers, passport copies or other sensitive documents at application stage. Lawful identity or payroll checks may be needed later: verify who is requesting them and why.
• Do not surrender your passport or allow anyone to restrict your movement. Be cautious about unexplained travel, accommodation deductions or pressure to act immediately.
• For immediate danger, contact emergency services on 112 or 999. Suspected crime or trafficking should be reported to An Garda Síochána. If money was sent, contact your bank promptly and retain evidence.

Reporting to GreatJob.ie is not a substitute for emergency assistance or a police report. Do not send illegal imagery or unnecessary sensitive evidence to the platform.

5. Employer responsibilities and candidate checks

Employers and recruiters are responsible for verifying identity, qualifications, references, right to work and suitability, and for carrying out lawful, proportionate checks, including Garda vetting where required. A CV, application, saved profile or AI-written text is supplied by or for the candidate and is not certified by GreatJob.ie.

We do not guarantee a worker's honesty, performance, attendance or conduct. Employers remain responsible for contracts, pay, tax, equality, workplace safety, safeguarding, insurance and management. Theft, misconduct or an employment dispute between users is not automatically the platform's responsibility; liability for our own actionable conduct remains subject to law.

6. AI CV Writing and related suggestions

The AI CV Writing tool is an automated, self-service drafting aid. Its output is generated by artificial intelligence, may contain errors or omissions, and is provided "as is" for your own review and editing.

• No guarantee of outcome: we do not promise or guarantee that any CV, wording or content produced will lead to an interview, job offer, employment, promotion or any particular salary.
• Your responsibility: you must check every statement before use. You are solely responsible for the truthfulness and accuracy of your work history, qualifications, references and other claims. Never present AI-suggested experience or skills you do not actually have.
• Not professional advice: the tool is not careers, legal, immigration or financial advice.
• Suggested titles, synonyms and matches may be broader than the job you searched for and are not a recommendation that you accept a particular role.
• Do not upload other people's sensitive information, confidential employer material or special-category personal data unless necessary and you are legally entitled to do so. Processing of your information is explained in the Privacy Policy.
• Any limits on our liability are set out in section 16 below; they do not remove consumer remedies for a defective paid service.
• Statutory rights: nothing in these terms limits any rights you have as a consumer under Irish or EU law that cannot be excluded by contract.

7. Listing eligibility and verification

• Listings may only be posted by employers, or recruitment agencies acting for a named employer, with a genuine vacancy located in Ireland.
• You must supply a valid work email address. A Companies Registration Office (CRO) number is optional. Supplying one is not automatic verification; a "Verified Employer" badge requires separate checks.
• We may refuse, suspend or remove any listing or account where details cannot be verified.

8. Standard 30-day posting rules

• Each listing runs for 30 consecutive days from the moment it is published, after which it expires automatically and is removed from search results.
• One listing covers one role in one location. Multiple roles or locations require separate listings.
• One free edit is permitted; further changes require administrator approval. New or changed content may be held for safety review. You may not substantially replace a listing with a different role.
• Closing your business listing early because a role has been filled does not, by itself, entitle you to a refund or credit. Statutory rights and remedies for our failure to provide the purchased service remain unaffected.
• Expired listings may be reposted as a new listing subject to the pricing in effect at that time.

9. Prices, VAT, promotions and payment

• Launch promotion: for a limited promotional period, 30-day listings are free of charge. We will give notice on the site before the promotion ends.
• The current price, included features, duration and applicable VAT shown for the product and at checkout govern that purchase. Prices may change for future purchases, not retrospectively for a purchase already agreed.
• Where stated “plus VAT”, Irish VAT at the applicable rate (currently 23%) is added; the total must be shown before payment. Tax treatment depends on the transaction and applicable law.
• Fees are payable before paid use or publication. Payment does not bypass safety review or guarantee acceptance. Payments are processed by our payment provider; we do not store card details.
• Free offers, personal discounts and allowances apply only on their stated terms. A struck-through advertised value is a reference price, not a charge. A free offer does not authorise later charges without agreement.
• Additional CV writes are priced per write unless the displayed offer says otherwise. Any subscription must show its renewal terms before purchase; cancelling renewal does not remove mandatory refund rights.

10. Content, equality and prohibited recruitment

All listings must be accurate, lawful and relevant to retail or hospitality employment. In particular, listings must:

• Describe a real, currently open vacancy with an accurate job title, location and contract type.
• Comply with the Employment Equality Acts 1998–2015 and must not discriminate on grounds of gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the Traveller community.
• Offer pay at or above the national minimum wage, and state salary accurately where shown.
• Not charge candidates any fee to apply, train or be placed.
• Not contain misleading information, pyramid or commission-only schemes presented as salaried roles, offensive language, or links to unrelated websites.
• Not request unnecessary personal data from candidates, such as PPS numbers or bank details, at application stage.
• Not recruit for or promote illegal activities, including illicit drugs, unlawful weapons, ammunition or explosives, terrorism, stolen goods, or violence.
• Not recruit for adult or sexual services of any kind, even where lawful, including prostitution, escort services, pornography or explicit images.
• Not contain or link to sexual abuse or child sexual abuse material. Such content will be removed and may be reported to the authorities.

Human trafficking, forced labour, debt bondage, passport confiscation, exploitative recruitment and deceptive offers are prohibited. Do not publish discriminatory screening questions, unlawful deductions, defamatory accusations or material that infringes privacy or intellectual-property rights. Legitimate safeguarding or prevention roles are not prohibited merely because they mention these topics.

We may hold, reject or remove prohibited content and restrict accounts in accordance with section 14. Any payment dispute is considered under section 12 and applicable law, not an automatic blanket forfeiture.

11. Partner advertising and commercial outcomes

Advertisers must have the right to use their logos, images, links and claims, comply with advertising and consumer law, and accurately describe lawful products and services. They are responsible for their landing pages and customer contracts. We may reject misleading, unlawful or unsafe adverts.

Unless expressly agreed in writing, an advertising purchase provides the specified placement and duration, not a promised number of impressions, visitors, enquiries, applications, leads or sales. We do not guarantee profit, search ranking, audience size or a return on investment. Forecasts are estimates, not warranties. Sponsored or featured placement is not certification of the advertiser's business.

If a business advert is delivered as agreed, disappointing sales alone do not entitle the advertiser to a refund. Failure to deliver the agreed placement or duration remains subject to appropriate remedies and section 12.

12. Cancellation, refunds and service failures

For business purchases, fees for a correctly delivered listing, advert or completed service are normally non-refundable simply because you change your mind or receive fewer responses than expected. If we fail to deliver the purchased service, take a duplicate or erroneous payment, or reject a paid service before delivery, contact us for assessment and the refund, correction or other remedy due. We do not charge for a rejected, undelivered service merely because a safety review took place.

Consumers retain applicable rights under the Consumer Rights Act 2022 and other Irish/EU law, including conformity remedies and, where applicable, a 14-day withdrawal period for distance purchases. Early service performance or immediate digital supply affects withdrawal rights only where the law's required information, express consent and acknowledgement have been obtained; these terms alone do not obtain that consent or waive those rights.

Restrictions for misuse do not cancel statutory rights. Payment complaints and legitimate chargeback rights remain available; please provide the transaction reference and the issue, never full card details.

13. Safety checks and listing review

We use automated checks, including AI analysis of job content and supplied employer information, to reduce spam and recruitment fraud. New or edited posts may be held from public view pending administrator review, including when automated checks cannot complete. Risk flags are indicators, not findings of fraud or guarantees of safety.

We do not automatically ban accounts based solely on an AI score. Employers may ask the site operator for human review or correction. Payment does not bypass safety review. See our Privacy Policy for the data processed.

14. Reports, moderation and complaints

Report suspected illegal content, scams, infringement, misleading advertising or safety issues to the operator through our Contact page. Include the exact listing or advert URL, a clear explanation, relevant facts and a reply address where appropriate. A copyright complaint should identify the protected work and your authority to act. Make reports in good faith; do not misuse reporting to target competitors or make knowingly false accusations.

We may restrict content or accounts to protect users, investigate reports, prevent abuse or comply with law. Depending on urgency, this may occur without advance notice. Where applicable and lawful, we will explain the decision and how to request human reconsideration. Automated flags are not proof of criminality. We may preserve evidence or respond to lawful authority requests, subject to privacy law.

A person affected by a decision may ask the operator for review through the Contact page, identifying the decision and explaining any error. These terms do not limit remedies available under the Digital Services Act, consumer law or other applicable law, including complaints to relevant regulators or courts.

15. Personal data, content rights and external websites

Our Privacy Policy and Cookie Policy explain data processing and cookie choices. Agreement to these terms is not consent to optional tracking and does not waive GDPR rights. Employers receiving applications must meet their own data-controller obligations, restrict access, retain data only as lawfully needed and protect it from misuse.

You retain ownership of your content. You grant us a non-exclusive permission to host, display, format and process it only as needed to provide, moderate and protect the service, subject to privacy law. Do not submit material without the required rights. This does not give us permission to sell candidates' CVs or publicly identify masked talent profiles.

External employers, payment providers and advertisers operate under their own terms and privacy policies. We are not responsible simply because a third-party page changes, becomes unavailable or contains inaccurate material, but remain responsible for our own legal obligations. Check the destination before sharing information or making a purchase.

16. Availability, harm and lawful liability limits

We take reasonable care in providing the service but cannot promise uninterrupted access, error-free content, secure third-party systems, successful applications or compatibility with every device. Maintenance, outages and events outside reasonable control may affect access. This does not remove remedies when a paid service is not delivered as required by law.

Third-party files and harmful code: files supplied by users may contain viruses, malware or ransomware. Our recruitment-fraud checks are not antivirus scans, and we do not guarantee that uploaded or downloaded files are free from harmful code. TEP DISTURBUTION Ltd., trading as GreatJob.ie, is not automatically responsible for device damage, data loss, corruption, ransomware demands or downtime merely because harmful code was transmitted through a third-party file. Any liability depends on the facts and applicable law, including our own care, acts, omissions and security or data-protection duties. This wording does not excuse our negligence, remove mandatory rights or guarantee immunity from a claim.

We are not responsible merely because a third party commits fraud, trafficking, theft, harassment or other misconduct, or because a user experiences disappointment, stress or distress. Responsibility depends on the facts and applicable law, including our own acts, omissions and duties. We do not exclude liability for personal injury or mental harm where doing so would be unlawful. The platform is not a mental-health or emergency service.

For business customers only, to the extent lawful: we exclude indirect or consequential losses and loss of profit, revenue, anticipated savings, business opportunities or goodwill. Our aggregate liability arising from the affected paid listing, advert or service is limited to the fees paid for that affected service. This business cap does not apply to consumers and is not a blanket €50 cap on free users' rights.

No exclusion or cap applies to our fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or liability which cannot lawfully be excluded or limited. Mandatory consumer, data-protection and other statutory rights remain intact. Nothing makes a user responsible for our own wrongdoing.

17. Business responsibility for unlawful submissions

To the extent lawful, a business employer or advertiser is responsible for reasonable, evidenced third-party losses and costs caused directly by its unlawful content, infringement of another person's rights or material breach of these terms. This applies only to the extent caused by that business, not to our fault or wrongdoing. We must give prompt notice, take reasonable steps to reduce loss and allow a reasonable opportunity to respond; no settlement imposing obligations on the business will be agreed without its consent. This provision does not impose an indemnity on consumers.

18. Changes, disputes and governing law

The terms and purchase details agreed for a purchase govern it. Material changes will be notified appropriately and will not retrospectively remove accrued rights or change an agreed price. If a provision is unenforceable, the remainder applies only where it can lawfully stand; a term is not enforceable merely because it appears here.

Irish law governs these terms. Business disputes are subject to the Irish courts, to the extent lawful. Consumers retain any mandatory protections of their country of habitual residence and any rights to use other competent courts. We do not require consumers to waive court access, statutory complaints or join compulsory arbitration.

19. Operator identity and notices

GreatJob.ie is operated by TEP DISTURBUTION Ltd. (Companies Registration Office number 823113), trading as GreatJob.ie, registered in Ireland.

The service is operated from Ireland. Contact the operator through the Contact page on this website, which covers general questions, safety reports, payment complaints, privacy requests, moderation reviews and legal notices. We reply to the email address you provide on the form; the site does not publish a separate contact email.

Formal legal notices may be given through the Contact page, choosing “Report a job or advert” or “General question” and including the words “Legal notice”, together with sufficient detail to identify the sender and the matter concerned. Independent Irish legal advice remains the best way to confirm how these terms apply to your own situation.