Operations Manager

The Byrne Hotel Group is seeking an experienced and motivated Operations Manager to join our senior leadership team. This is an exciting opportunity for a hospitality professional with a passion for delivering exceptional guest experiences, leading high-performing teams, and driving operational excellence.

As Operations Manager, you will oversee the day-to-day running of the hotel, ensuring the highest standards of service across all departments while supporting the achievement of business objectives and financial performance.

Key Responsibilities

Lead the daily operations of the hotel, ensuring smooth and efficient service delivery.

Support and develop departmental managers across Front Office, Food & Beverage, Housekeeping, Maintenance and other operational areas.

Drive exceptional guest satisfaction by maintaining consistently high service standards.

Monitor operational performance, budgets, and departmental KPIs.

Ensure compliance with health and safety, food safety, fire safety, and company policies.

Manage staffing levels, recruitment, training, and employee engagement initiatives.

Handle guest feedback professionally and implement service improvements where required.

Work closely with the General Manager to develop and implement operational strategies.

Maximise revenue opportunities while effectively managing costs.

Foster a positive, collaborative, and customer-focused workplace culture.

Your Profile

Must have previous experience working in F&B Management

Proven track record of people management and leadership

Must be able to multi-task and take a hands-on approach.

Ability to lead and motivate

Excellent communication skills

Benefits

Competitive salary

Opportunities for professional development and career advancement.

A supportive and dynamic work environment.

Staff Meals

INDTP