Accommodation Assistant

Main Purpose of Job: To ensure the cleanliness of bedrooms, bathrooms and public areas to the standard set by the department.

Main Responsibilities

To be responsible for the cleaning of allocated bedrooms, bathrooms and public areas including corridors and cubbies.

To operate any machinery correctly ensuring adherence to health and safety procedures at all times.

To be responsible for the daily stocking of all trolleys and caddies.

To use all cleaning chemicals as directed.

Where necessary to wear personal protective equipment when cleaning e.g. rubber gloves, masks, eye goggles.

To adhere to all recycling procedures within the department and the hotel when disposing of all waste.

Any lost property found is to be returned to the accommodation department.

To maintain a positive, friendly attitude with both hotel guests and your colleagues.

To report maintenance issues that arise on a daily basis.

To be responsible for the routine cleaning of designated areas such as changing rooms and staff canteens when required.

Customer Service

Provide efficient and friendly service to guests.

Adhere to the Mespil Hotel key standards.

Handle guest requests and complaints professionally.

Maintain a positive attitude with guests and colleagues.

Health and Safety

Comply with hotel health, safety, and environmental procedures.

Report any hazards, accidents, incidents, and near misses.

Ensure team adherence to health, safety, and environmental practices.

Presentation and Grooming

Wear the correct uniform and name badge.

Maintain high standards of personal hygiene and grooming.

Other Duties

Attend relevant training courses.

Serve on hotel committees as required.

Perform other duties as directed by management.

Assist in other departments as necessary.

Contribute to sustainability efforts by reducing waste, improving energy efficiency, and reducing water consumption.

Working Conditions

This role requires flexibility in working hours, including weekends and holidays.

The position involves standing for extended periods and may require lifting and carrying items.

Benefits

Competitive Salary

Continuous training and development

Complimentary stays in our sister property

Employee Recognition Awards

Social Events calendar

Additional Days Off for Length of Service

Uniform provided

Bike 2 Work Scheme

Taxsaver Commuter Ticket Scheme

Refer a Friend Scheme

Employee Assistance Programme (EAP) for employees and friends & family.

Pension Scheme

Health Insurance (Reduced Rates

Complimentary buffet-style meals in the staff canteen, available for breakfast, lunch, and dinner.